Introduction As a leadership trainer who often engages with executives of SMEs, I am able to share some insights into how to to deal with under-performing managers. It also helps that I am the founder and CEO of Britannia Education Group , so get to provide effective feedback to my managers in order to lift their performances. It is important to understand that constructive feedback at executive level is quite different from the one that is given at tactical or operational level. This is because an executive’s feedback would mostly be for middle level managers who are experienced and mature enough to understand the situation and can take the feedback at face value. 1. Be honest Being honest with your managers should be the very first step. First, they would be experienced enough to sense your honesty and would match it with theirs, so that there could be an open discussion about what exactly is going wrong and what are the realistic options on the table. In contrast, giving them a
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